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Verification

Document requirements

Why have my documents not been approved?

Verification why and how

Why do I need to send in documents?
How do I send in documents?
How do I verify a card I don’t have anymore?

Verification process

How do I know if my documents have been verified?
How long does the verification process take?

Verification queries

What are HooYu upload requirements?
What is HooYu?
What happens if I've changed my last name?
My name is not displayed on my credit/debit card, how do I prove it is mine?

Help Centre

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LeoVegas Gaming plc is a company registered in accordance with Maltese Law with registration no C59314, having its registered office at LeoVegas Gaming plc, Level 7, The Plaza Business Centre, Bisazza Street, SLM1640, Sliema, Malta. LeoVegas Gaming plc is licensed and regulated by the Malta Gaming Authority, holding the corporate group license number MGA/CRP/237/2013 issued on 1st August 2018. Please contact us on +46 8 124 11 401 Gambling can be addictive. Play responsibly.

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